Internet Librarian International is a great forum for sharing ideas, learning new skills, hearing about new tools and technology, making unexpected connections, discovering practical solutions, and exploring new and interesting approaches. Internet Librarian International brings together highly-respected information industry practitioners and commentators from around the world to share their knowledge and expertise, and deliver updates on technology and services that are driving dynamic disruption both to our services and the way we work. In putting together this year’s programme we’ve focused on the many ways that creative information professionals are responding to the opportunities and challenges of fast-developing technology, new business models and changing user expectations, with an emphasis on the ideas, initiatives and improvements that librarians and info pros are rolling out in order to help their communities thrive.