CURRICULUM VITAE
Family Name: FIESTAS-TEJADA
First Name: Oscar
Date of Birth: 13 Oct 1949
Passport Holder: Peruvian
Residence: 33, rue Herder, L’Orangerie,
67000 - Strasbourg, FRANCE.
Cellular Phone: + 33 616 94 7984
Home Phone: + 33 369 14 4724
Office Phone: + 33 646 70 6057
e-Mail Address: [email protected]
Education:
(Date from - Date to) Institution Degree(s) or Diploma(s) obtained:
1976 - 1979, Universidad de Strasbourg, Strasbourg, France.
Doctorat d’Universite (PhD), Information Resources Management
1974 - 1974, Escuela Superior de Administracion Publica (ESAP), Lima, Peru.
Master (MSCs), Systems Analysis
1968 - 1973, Universidad Particular Ricardo Palma, Lima, Peru.
University Degree (BSCs), Civil Engineering
Since 1966,
Attendance to divers courses, seminars, workshops, … etc. in various institutions, schools, academies, universities, training centres, countries … etc. mainly in USA and European Countries.
- Government and Governance (e-Gov);
- Business Process Management (BPM);
- Enterprise Resources Planning (ERP)and (DRR);
- Information and Communications Technologies (ICT);
- Knowledge Management (KM);
- Administration (ADM) and Finance (FIN);
- Citizens Registry (Biometrics);
- Electoral Systems (e-Voting);
- Customer Relationship Management (CRM);
- Change Management (CM);
- Monitoring and Evaluation (M&E);
- Capacities Building and Development (CBD); and
- Programmes and Projects Management (PM).
Language Skills: (1 = excellent to 5 = basic)
Language Reading Speaking Writing
English 1 1 1
French 1 1 1
Portuguese 1 1 1
Spanish 1 1 1
Membership of Professional Bodies:
• Accredited Lobbyist in the European Parliament;
• Observer in the Council of Europe;
• Member of the Council of Foreign Residents. Municipality of Strasbourg;
• General Secretary of the World Nuclear Council (WONUC). Pacific uses of Atomic Energy;
• Member of the International Institute for Sustainable Peace (Japan). Atoms for Peace Annual Prize;
• Member of the UN Information and Communication Technologies (UNICT) Task Force Groups: ICT Policy and Governance, National and Regional e-Strategies, Low Cost Connectivity and Access; and
• Member of the Lyons Club (International), Association Freres des Homes (France), Save the Child (USA), and Association Informatique et Liberte (France).
Current Position
Since 2003, after relevant working experience in United Nations, and in public, private and international institutions, I am providing senior high-level consulting and advice, strategic and operational guidance, knowledge and expertise, help and support tasks. Carrying out high-level management and coordination tasks, mainly for local, national, regional and international organisations.
Managing and coordinating sustainable and inclusive development and humanitarian, global environment and energy programmes, projects and portfolios. Conducting research and studies, consultations and interviews, field-visits and desk-reviews to facilitate policies-making and decision-taking processes, strategies planning and implementations, in multi-cultural and multi-language environments, related to:
- Government and Governance (e-Gov);
- Business Process Management (BPM);
- Enterprise Resources Planning (ERP)and (DRR);
- Information and Communications Technologies (ICT);
- Knowledge Management (KM);
- Administration (ADM) and Finance (FIN);
- Citizens Registry (Biometrics);
- Electoral Systems (e-Voting);
- Customer Relationship Management (CRM);
- Change Management (CM);
- Monitoring and Evaluation (M&E);
- Capacities Building and Development (CBD); and
- Programmes and Projects Management (PM).
Ensuring update and accuracy, presence and visibility, awareness and understanding. Enhancing and increasing the level and quality of democratic and political dialogue and communication between executive and legislative institutions. Strengthening internal and external approaches and mechanisms for monitoring and evaluation, oversight and review, transparency and accountability. I am also lobbyist in the European Parliament, for issues related to governance, inclusive and sustainable development, public and private business, information and documentation, knowledge and expertise issues.
Nurturing relations. Dealing with and ensuring update and accuracy, presence and visibility, awareness and understanding. Enhancing and increasing the level and quality of democratic and political dialogue and communication between executive and legislative institutions. Strengthening internal and external approaches and mechanisms for monitoring and evaluation, oversight and review, transparency and accountability, including the administration and efficiency on human rights, inclusiveness and justice. I am also lobbyist in the European Parliament, for issues related to governance, inclusive and sustainable development, public and private business, information and documentation, knowledge and expertise issues.
As international consultant and/or senior advisor, I am performing the following tasks: Efficient programmes, projects and portfolios management and coordination, planning and Implementation, in north-south (NSC), south-south (SSC) and triangular (TrC) cooperation, including bi-lateral and multi-lateral frameworks. Assuring effective and efficient, collaborative and cooperative structures. Dealing with:
- Government and Governance (e-Gov): Assisting in policies and decisions analysis and development, strategies planning and implementations for digital, web-based, on-line and connected government e-Services. Implementing modern e-citizen and local governance concepts, methodologies and technologies. Enhancing resources mobilisation (RM) and results-evidences based management (RBM), reform and public administration modernisation (PSM), democracy and government performance management (GPM).
Including sustainable and inclusive political processes, conflicts prevention and peace building (DPKO) notions, security and confidentiality, transparency and accountability. Investigating political transitions. Enhancing parliamentary development, political parties development, civic engagement and civil society, women, youth and communities empowerment. Analysing Terms of Reference (ToRs) and Proposals. Promoting innovations and transformations. Preparing Technical Specifications for all above issues.
Reviewing staffing, costs and budgets foreseen. Translating business collaboration-learning-adoption (CLA) into policies and strategies. Examining pro-docs, log-frames, road-maps, work-plans, … etc. Evaluating required open data, information and documentation, knowledge and expertise. Performing management and coordination of procurement and contracts. Promoting financial inclusion (Maya Declaration) when necessary, together with modern and enhanced concepts, approaches, practices and technologies.
Implementing digital interactions between government and citizens (G2C), government and business/commerce (G2B), government and employees (G2E), government and government agencies (G2G), citizens and governments (C2G). Driving tasks from requirements to deliveries. Performing metrics (measurement, indicators (PKIs), targets, … etc. Ensuring high-quality services and on-time deliveries, stability and good day-to-day operations.
Clearly explaining and well in detail the difference between:
e-Government: The use of information and communications technologies (ICT), as well as knowledge management and expertise (KM) business process management or re-engineering (BPM/R) and Customer Relationship Management (CRM) concepts, and methodologies to provide public services (e-Services) to citizens and businesses (…(including “back-office” and “mobile” ones). Allows digital interactions between the citizens and businesses and the government (C2G and B2G), between governments agencies (G2G), between the employees and the (E2G), … etc. and vice-versa (G2C, G2B, G2G, G2E, … etc.); and
e-Governance: The set of interactions allowing better public relations and communication with all levels of government (city, province, department, state, national, regional, international), … etc., facilitating general public involvement in governance. Improving public services, enhancing opinions shaping and democratic processes, facilitating capabilities for better laws and norms, rules and regulations, increasing decisions and policies making processes and strategies implementations, decreasing corruption, enabling public-private partnerships (PPPs). The real essence of e-governance is to reach the beneficiaries, ensuring that the services intended to reach the desired individuals has been met with.
Whilst e-Government has traditionally been understood as being centred on the operations or interactions of government. “…the use of concepts, methods and technologies to enhance the access to and the delivery of government services (e-Services) to the public in general. (“… a one-way communication protocol: The Government efficacy and effectiveness“). e-Governance is understood to extend the scope by including presence and awareness, engagement and participation, to achieve better governance. (“… a two-ways communication protocol: By the governed, for the governed and of the governed”).
- Business Process Management (BPM): Managing and coordinating integrated business systems and applications for operations that focus on improving corporate performance by optimising institutional business processes and activities. Enabling institution to be more efficient, more effective and more capable of reform or change than a functionally focused, traditional hierarchical management approach. Improving outcomes (objectives), outputs (results) and impacts (goals), costs and revenues, … etc.
Implementing modern processes and activities as important assets of the institution. Parameters that must be well understood, managed, and developed to announce value-added services or products to citizens or users, clients or customers. Having total quality management (TQM) approaches for continual improvement of concepts and methodologies, well supported by modern technologies. Helping with policies and strategies, donors and stakeholders relations, reform or change management processes, sustainability and inclusiveness, reviews and audits.
- Enterprise Resources Planning (ERP): Managing and coordinating integrated systems to capture and generation, collection and storage, administration and interpretation of data from business related activities, including planning and purchase, manufacturing or service delivery, marketing and sales, inventory management, shipping and payments. Dealing with business administration and staffing/human/talent, finance and budget, accounts and , … etc. issues. Analysing capacities and resources, qualitative and quantitative data (including disaggregated one). Including re-engineering (BPR), resources management (RM) and results-evidences based management (RBM) activities.
Implementing modern tools like balanced scorecards (BSCs). Tracking business resources (cash, raw materials, production capacities, … etc.) and the status of business commitments (orders, purchase orders, payrolls … etc.). Facilitates information and documentation flow between all business functions. Working on plans and costs estimations, resources allocation and control, effectiveness and quality activities. Managing and coordinating connections to donors and stakeholders, providers and customers, … etc. Providing an integrated view of the core business processes and activities in real-time.
Facilitating business development. Promoting attractive (public and/or private) sectors. Applying Business Intelligence (BI), business continuity management (BCM, resilience, recovery and contingency) and business continuity planning (BCP, analysis, solution, implementation, tests, and maintenance), BIA, TRA, SLA, … etc. concepts, methods and tools. Promoting standards: ISO 22301:2012, BSI 25999, USA ASIS/BSI BCM.01:2010 and ANSI/ASIS SPC.1-2009.
Including risks management and disaster reduction and recovery (DRR) management (reduction and response (DRR), assessment (DRA), resilience planning (DRP) and recovery (DRM, ERM, ISO 31000), ISO 22301, 22313 and 27031; BS 25999. Promoting and implementing guidelines and procedures. Promoting and implementing also public and private sectors partnerships (PPPs) and suppliers development tasks (SDT). Re-enforcing existing business. Promoting and organising related events (discussions, meetings, workshops, symposiums, … etc.).
- Information and Communication Technologies (ICT): Performing management and coordination of systems analysis and design, development and tests, promotion and motivation, implementation and maintenance. Including information systems, applications and databases, telecommunications and networks, web technologies (portals, sites, intranets, web 2.0 pages, … etc.) and services (internet of things, IoT), training (Mahara) and expertise, … etc.
Implementing modern ITIL-ITSM, service oriented architectures (SOA), software as a service (SaaS), integration cloud, virtualisation, hardware and software, telecommunications and networks, records and archives management, … etc. Providing programming support in HTLM, CSS, LiveScript, C, Java, JavaScript (Netscape and MS .Net) for Site-Specific browsers, interactive Web pages (ECMA-262), Desktop Widgets and Adobe PDF documents, also in Perl, Python (ECMA-4), QML and HyperTalk.
- Knowledge Management (KM): Capturing or generating, using and sharing, managing and coordinating knowledge management (KM and expertise, deep diving and innovation, communities of practice (CoP), thematic networks and practitioners groups, social media and civic society, K4D and open-knowledge, digital assets and content (CMS, EMS), mapping, taxonomy and ontology (eXo Platform and Noggle, Google Drive and OneDrive, Drupal and WordPress, Alfresco and Joomla, … etc.), in government and governance (e-Gov), in information and communications technologies (ICT) activities.
Observing and understanding, analysing and visualising, evaluating and implementing modern concepts, methodologies and techniques to rapidly immerse communities, groups and teams into a situation for problems solving and/or ideas creation. Applying team process development and brainstorming products. Enhancing innovation, not only in services development, but also in customer services policies and strategies. Evaluating opportunities & risks. Fully involving culture, leadership, process and organisation.
Strengthening KM systems and applications. Promoting and enhancing modern KM concepts, methodologies and technologies. Facilitating accurate and credible, accessible and useful decision-taking and policies-making processes. Implementing strategies. Implementing incentives for knowledge capture, promoting content submission mandatory and incorporating rewards into performance evaluations. Duly responding to needs and requirements. Implementing related public-private partnerships (PPPs). Producing balanced scorecards (BSC) and statistics. Providing training. Improving performance.
Capturing KM success stories, best practices and lessons learned. Implementing results-based models and corporate actions-oriented tools. Integrating action plans and priorities. Enhancing communication and promotion, visibility and awareness, retention and satisfaction. Achieving organisational outcomes (objectives), outputs (results) & impacts (goals). Evaluating KM Activities using VisionFlow, FraunHofer, Tallium, Beacon, AnswerHub, HelpShift, … etc. Enhancing knowledge and expertise. Reporting, including findings and recommendations.
- Elections: Improving electoral processes (biometric systems), civil registration and digital identity activities. The same for legal and institutional research and analysis, administrative and financial assessments, public administration and social security, … etc. practices and tools. Analysing core government functions.
- Customer Relations Management (CRM): Managing and coordinating institution interactions with actual and potential future users and/or customers. Analyzing related data and history to improve business relationships, specifically focusing on retention, satisfaction and ultimately driving growth.
Compiling data from a range of different communication channels, including websites, telephones, e-mail addresses , live chats, marketing material, and social media. Learning more about target audiences and how to best cater to their needs and requirements.
- Change Management (CM): Management and coordination of information and knowledge management systems in charge of evaluation and audit of organisational change management processes. Analysing and developing, testing and implementing systems to promote and support, help and assist institutions and users to accept, adopt and use new processes and activities to increase productivity and services. Providing advice and guidance, help and support. Ensuring that related modern concepts and methodologies, available documentation and expertise, together with adequate technologies, are accurate, permanently updated and always available to institutions, managers and employees.
Managing and coordinating change management requests, processes and activities. Evaluating terms of reference (ToRs). Analysing available systems and applications, before promotion, tests, implementations and distribution. Capturing and obtaining all possible and related qualitative and quantitative data. Processing and disseminating related information and documentation, knowledge and expertise, products and services.
Managing configuration control charts. Maintaining the current status, well coordinating new status pilot tests and implementations. Producing charts and statistics. Coordinating project teams’ tasks (discussions, meetings, agendas, minutes, etc.).
- Monitoring and Evaluation (M&E): Managing and coordinating. Performing mid-term and final evaluations. Assuring respect of rules and regulations and signed contracts and clauses. Helping to improve performance and achieve outcomes (objectives), outputs (results) and impacts (goals). Improving current and future management. Assessing performance of activities defined by institutions. Establishing good links between the past, present and future actions.
Having well in mind that credibility and objectivity of M&E reports depend very much on the independence of the evaluation or the evaluating team in charge. Knowledge and expertise, independence and accountability are of major importance for the process to be successful. Supporting institutions during implementation of BPM and ERP, ICT and KM contracts. Assuring resource management and government administration and activities. Analysing and resolving specific issues and questions. Evaluating needs and requirements. Analysing and proposing solutions to be approved. Assisting institutions on pilot projects and/or tests. Assuring transfer of competencies to beneficiaries.
- Related Capacities Building and Development (CBD): Building and developing institutional and staff capacities. Managing and coordinating, analysing and designing, planning and developing, implementing and improving learning management systems (LMS), EMIS, TEL, CBI, CBT, CAI, IBT, WBT, VLE, MUVE, CSCL, CMS, LCMS (crows sourcing, SlideWiki), LAMS, SCORM, … etc. Implementing e-learning (Cegos, Heroes), campus, peer-support, tailored training (adapted to a wide range of business environments), e-learning (mobile), blended (on-line, Eliademy), Moodle (open source), interactive (Canvas, Blackboard, Articulate Storyline, … etc.), authoring (Adobe Captive), Mahara (ICT), curricula, courses, peer-support, … etc.)
Taking ownership of select high-profile and mission critical methods and tools, procedures and services. Assuring appropriate transfer of competencies to institutions, staff and users. Verifying training concepts and methodologies, tools and curricula proposals.
- Projects Management (PM): Promoting, motivating, initiating, planning, executing, controlling, and closing the work of a Team to achieve specific outcomes (objectives), outputs (results) and impacts (goals), and meet specific success criteria. Having projects as temporary endeavours designed to produce high-quality services or products, with defined beginnings and ends (usually time-constrained, and often constrained by funding or deliverables), undertaken to meet objectives, results and goals. Bringing beneficial changes or added value.
The temporary nature of PM stands in contrast with “business as usual” (BAU, or “operations”), which are repetitive, permanent, or semi-permanent functional activities to produce services or products.
The primary challenge of PM is to achieve all of the project outcomes (objectives), outputs (results) and impacts (goals), within the given constraints. All related information and documentation 9including knowledge and expertise) is usually described in a user or project manual, which is created at the beginning of the development process.
The primary constraints in PM are scope and time, quality and budget. The secondary (.. the most ambitious), is to optimise, enhance, improve, … etc. the allocation of necessary inputs and integrate them to meet pre-defined outcomes (objectives), outputs (results) and impacts (goals).
- Producing statistics (STATA, SPSS, GenStat, Analytica, MatLab, Mathematica, … etc.).
Working in development and humanitarian, environment and energy programmes, projects and portfolios. Mainly related to South-America, African and Asian Countries: Human development and economic growth. political and democracy, social and economic issues. Ensuring promotion and awareness, presence and visibility, accuracy and understanding, transparency and accountability. Providing public and private business counsel and advise, management and coordination. Analysing, development and implementing of modern methodologies, practices and procedures.
Managing and coordinating projects (Prince2, PMBoK, PMP, Primavera, etc.). Translating business collaboration-learning-adoption (CLA) into policies and strategies. Ensuring quality, stability, and good day-to-day operations. Identifying strategic opportunities. Performing consultations. Keeping “know-how” topics “alive” by communication and participation, dissemination and collaboration. Sharing what it’s known, building on it, working smarter. Driving tasks, from requirements to deliveries. Ensuring transparency, accountability.
Advising also on natural resources management and extractive industries contracting. Designing, implementing logical framework approaches (LFA), goals, objectives and results oriented projects planning (GOPP, OOPP), in emergency, reconstruction, development projects (Prince2, LFA, PCM, PPM, GOPP, OOPP, EC’s PCMG). Promoting social network concepts and approaches. Building and managing communities. Implementing institutional memories storage, registration management, records keeping, and web-archives (ISO 15489). Implementing management, organisation, and coordination tasks.
To be sure all performed e-Gov, ICT and KM, BPM and ERP, M&E and Statistics processes and activities are well understood and well put into practice, I always promote and motivate, plan and organise, implement and perform periodical and tailored capacity building and development tasks (training sessions, workshops, symposiums, seminars, ... etc.).
List of duty missions as international consulting or senior advisor:
Note: I am listing only duty-missions greater than 4 weeks / 1 month:
17-01 - 19.01 Government and Governance (e-Gov) Consultant: Provide support to the Prime Minister and Cabinet’s e-Government Unit with e-Government and e-Governance Transformation Expertise. Supporting e-Government Implementation processes and activities, including Information and Communications Technologies (ICT), Information Security and Confidentiality (ISC), Knowledge Management (KM), Projects Management (PM), Business Process Re-Engineering (BPR), Business Process Re-Management (BPM), Business Process Transformation (BPT), Change Management (CM), Monitoring and Evaluation (M&E), and Capacity Building and Development (CBD) related tasks. Dealing with the Public and Private Sectors. Assisting in the implementation of the e-Government Strategy, Operations Framework and Action Plan. Aligning the Programme to the whole Transformation Process. Improving Public Administration Products and Services between Institutions (G2G), to Citizens (B2C), to Businesses (G2B) and vice-versa. Trasnforming the Kingdom into an effective and efficient Information Society and Knowledge Economy, in the Context of the European Union - Swaziland e-Government Programme, Mbabane, Swaziland.
16.11 - 16.12 Government and Governance (e-Gov) and Democracy Consultant: Perform e-Voting activities for the Supreme Electoral Court (Tribunal Supremo Electoral (TSE) of the Republic of Honduras, in the framework of the UNDP Electoral Assistance and Citizen Identification Project. Including citizen’s registry and census activities. Identifying all legal, technical and technological, institutional (implementing bodies, oversight actors, … etc.) and financial requirements as well as capacities building and development (training) needs, associated to the development and application of an e-Voting System in Honduras, based on international standards and experience. UNDP, Tegucigalpa, Honduras.
16.02 - 16.04 Knowledge Management (KM), Information and Communications Technologies (ICT), and Governance (e-Gov) Consultant: KM capacities development in 2 Latin-American Institutions (Bolivia and Haiti). Providing traning in the processes of gathering, capturing, developing, generating, sharing and effectively using institutional knowledge as a multi-disciplinary approach to achieving institutional outcomes (objectives), outputs (results) and impacts (goals) by making the best use of knowledge.[2]Implementing Change Management and Resources Mobilisation Concepts. Records Management, Data Exchange Applications and Web-Archives (ISO 15489). Evaluating (M&E) KM Activities using VisionFlow and FraunHofer. Ministries, Divisiones de Servicio Civil Sucre, Bolivia and Port-au-Prince, Haiti.
15.09 – 15.10 Government and Governance (e-Gov), Public Service Modernization (PSM), and Knowledge Management (KM) Consultant: Implement modern e-Governance concepts, methods and tools, KM and Web 2.0 applications (content publication and edition, storytelling and narratives). Promoting civil registration and digital identity, financial Inclusion (Maya Declaration) and digital money. Performing capacity building and development tasks. Departmento de Servicios Publicos, Quito, Ecuador.
15.06 – 15.07 Information and Communications Technologies (ICT) and Knowledge Management (KM) Consultant. Implementation of a Regional Knowledge Management Systems (RKMP) platform for Natural Resources and Extractive Industries. Promoting change management and inclusive business, service oriented architectures (SOA), cloud and virtualisation platforms, Web-based archives (ISO 15489). Evaluating (M&E) and auditing current KM resources using Tallium and Beacon. New Development Bank (NDB) BRICS, Dakar, Senegal, and Shangai, China.
14.11 – 14.12 Government and Governance (e-Gov), Government Performance (GPM), Knowledge Management (KM), and Information and Communications Technologies (ICT) Consultant: Promote and implement e-Governance concepts and methodologies, technologies and tools. Implementing Web 2.0 (content publication and edition), Storytelling and narratives. Promoting Change Management, Inclusive Business and Contracting Activities. Registry Management (ISO 15489), Civil Registration and Digital Identity. Blended learning. Evaluating KM infrastructures using VisionFlow and FraunHofer. Division de Servicio Civil. Santa Cruz, Bolivia.
14.04 – 14.09 Project Coordinator. Governance (e-Gov), Coordinate Analysis and Development, for the Implementation of a National Civil Registration Authority (NCRA) and related Integrated Systems (INCRS). Digital Identity. Financial Inclusion. Implementing Web 2.0 (content publication and edition), Storytelling and narratives. Evaluating (M&E) Activities. Elections and Civil Registration Projects, Freetown, Sierra Leone.
13.10 – 14.01 Government and Governance (e-Gov), Public Service Modernization (PSM), and Knowledge Management (KM) Consultant: Administrative Department of Civil Service. Promote and implement e-Governance concepts and methods. Implementing Web 2.0 (content publication and edition), Storytelling and narratives. Promoting Change Management, Inclusive Business and Contracting Activities. Civil Registration. Financial Inclusion (Maya Declaration). Digital Identity. Blended learning. Evaluating (M&E) KM infrastructures using AnswerHub and HelpShift. Departmento de Servicios Publicos, Bogota, Colombia
13.04 – 13.07 Government and Governance (e-Gov), Government Performance (GPM), Knowledge Management (KM), and Information and Communications Technologies (ICT) Consultant: Ministère de l'Intérieur et des Collectivités Locales. Promote and implement e-Governance concepts and methods. Promote and implement Change Management, Inclusive Business and Contracting Activities. Civil Registration. Financial Inclusion (Maya Declaration). Digital Identity. Implementing Web 2.0 (content publication and edition), Storytelling and narratives. Enhancing ICT and KM Resources: SOA, Cloud, Virtualisation, Web Sites, Social Media. Register Management and Web-Archives (ISO 15489). Evaluating (M&E) and auditing the KM Platform using FreshDesk and MetricStream. Alger, Algeria
12.11 – 13.02 Knowledge Management (KM) Consultant: UNDP Iraq-Public Service Modernisation (I-PSM). Information Analysis Unit, e-Governance and Governmental-Administration Knowledge (KM, Sharing, Learning); Business Processes (BPM, Change Management, Inclusive Business and Contracting), Resources Planning (ERP), Information-Communication Technologies (ICT, ITIL/ITSM, Web 2, Registration Management (ISO 15489), Digital Identity. Blended learning.. Implementing Web 2.0 (content publication and edition), Storytelling and narratives. Baghdad (Iraq), Erbil (Kurdistan), Amman (Jordan)
12.06 – 12.07 Government and Governance (e-Gov), Government Performance (GPM), and Knowledge Management (KM) Consultant: Secretaría de la Función Pública. Promote and implement e-Gov Concepts and Methods, Change Management, Inclusive Business and Contracting. Financial Inclusion (ICT, SOA, Cloud, Grid, Virtualisation, Web Sites, and Social Media). Registry and Web-Archives (ISO 15489). Blended learning. Implementing Web 2.0 (content publication and edition), Storytelling and narratives. Evaluating (M&E) KM infrasructures and performances using IKM Emergent. Mexico City, Mexico
12.03 – 12.04 Knowledge Management (KM) Consultant (Sharing, Learning and Social Networks): Conference Support: A Key Element to Assure Nuclear Safety, International Conference Atoms for Peace. Web Site. Managing Communities and Thematic Groups. Resources Mobilisation. Implementing Web 2.0 (content publication and edition), Storytelling and narratives. Evaluating (M&E) Activities. Rome, Italy
11.07 – 12.02 Government and Governance (e-Gov) and Business Development Program Manager: DINEPA, Build the 1st Excreta Treatment Site. Managing a Desludging Fleet (32 Trucks). Change Management. Inclusive Business-Contracting. Private Sector Partnership (PPP). Registry Management (ISO 15489), Civil Registration and Digital Identity. Evaluating (M&E) Activities. Port-au-Prince, Haiti
11.03 – 11.06 Government and Governance (e-Gov), Government Performance (GPM), and Information and Communications Technologies (ICT) Consultant: UNDP Gambia - Office of the President (PMO). Implement Balanced Scorecards in 13 Key Gov Institutions (MS SharePoint, MS PerfPoint, MS Dashboard Designer). Service Oriented Architectures (SOA, XML, JSON, SaaS, Cloud, Virtualisation). Registry Management (ISO 15489), Civil Registration and Digital Identity. Change Management. Inclusive Business and Contracting. Data Exchange, Web-Archives (ISO 15489). Evaluating (M&E) Activities. Banjul, Gambia
10.10 – 10.11 Government and Governance (e-Gov), Knowledge Management (KM), and Information and Communications Technologies (ICT) Consultant: UNOPS – UNDP Regional Offices. Design and implementation of a Regional Knowledge, Management Systems (RKMP) for Natural Resources and Extractive Industries (Mining). Contracts Management. Change Management, Inclusive Business. Resources Mobilisation. Implementing Service Oriented Architectures (SOA, Cloud, Virtualisation), Storage Area Networks (SANs), Registration, Data Exchange, Implementing Web 2.0 (content publication and edition), Storytelling and narratives. Web-Archive Apps (ISO 15489). Managing Communities. Evaluating (M&E) Activities. Dakar, Senegal
10.01 – 10.08 Knowledge Management (KM), Information and Communications Technologies (ICT), and Governance (e-Gov) Consultant: FAO CountrySTAT Chile Implementation. United Nations Food and Agriculture Organisation. Implementing Change Management. Resources Mobilisation. Service Oriented Architectures (XML, JSON, SaaS, Cloud, and Virtualisation), Storage Area Networks (SANs), and Records Management. Registration, Data Exchange, Web-Archive Applications (ISO 15489). FAOStat and FAO CountrySTAT Web Sites. Implementing Web 2.0 (content publication and edition), Storytelling and narratives. Managing Communities. Evaluating (M&E) Activities. United Nations FAO, Rome, Italy and Santiago, Chile.
08.07 - 09.02 Knowledge Management (KM), Information and Communications Technologies (ICT), and Governance (e-Gov) Consultant: FAO CountrySTAT Implementation in Latin-American Regional Institutions and Countries. Implementing Change Management. Resources Mobilisation. Service Oriented Architectures (SOA), Storage Area Networks (SANs), Records Management, Data Exchange Applications, FAOStat and CountrySTAT Web Sites. Web-Archives (ISO 15489). Evaluating (M&E) Activities. United Nations FAO, Rome, Italy.
08.02 – 08.03 Knowledge Management (KM) and Information and Communications Technologies (ICT) Consultant: IT and KM concepts, technologies, applications, development, and implementation. Implementing Change Management. Resources Mobilisation. Service Oriented Architectures (SOA, XML, JSON, SaaS, Cloud, and Virtualisation), Storage Area Networks (SANs), Records-Keeping, Data Exchange, Web-Archive Apps (ISO 15489). Users Training/Motivation. Oil industry. Evaluating (M&E) Activities. PDVSA, Caracas, Venezuela.
07.04 - 07.06 Knowledge Management (KM) and Information and Communications Technologies (ICT) Consultant: Tsunami Urgency and Reconstruction Information Management System Review. Medecins sans Frontières. Implementing Change Management, Service Oriented Architectures (SOA), Storage Area Networks (SANs), Records-Keeping, Web Site. Registry Management (ISO 15489), Civil Registration, Digital Identity. Data Exchange, Web-Archive Apps (ISO 15489). Bangkok, Thailand and Band Aceh, Indonesia.
06.09 – 06.10 Knowledge Management (KM) and Information and Communications Technologies (ICT) Consultant: Nuclear Medicine and Biology (WCNMB 2006), IC/KM Technologies, and Web Sites. Records-Keeping, Register, Data Exchange, Web-Archive Apps (ISO 15489). Seoul, South Korea.
06.02 – 06.05 Knowledge Management (KM), Information and Communications Technologies (ICT), Business Process (BM), and Resources Planning (ERP) Consultant: Market Study for websites-portals development, data collection, capture, storage, analysis (retrieval systems, data warehouse, business intelligence and software development. Inclusive Business. Resources Mobilisation. Registry Management (ISO 15489), Civil Registration and Digital Identity. McKay IKMWorld. 8 of 10 Shanghai Cooperation Organisation Member States.
05.12 - 05.12 Information and Communications Technologies (ICT), Business Process (BM), and Resources Planning (ERP) Consultant: Advise to standardise administrative and financial activities between French and Algerian Pulp and Paper factories, trying to improve company’s performance. Inclusive Business. Resources Mobilisation. Web Sites. Records-Keeping, Registration, Registry Management (ISO 15489) and Civil Registration. Data Exchange, Related Capacity Development. Parsons and Whittemore France, Mostagaden, Algeria.
05.07 - 05.10 Knowledge Management (KM), Information and Communications Technologies (ICT), Business Process (BM), Resources Planning (ERP) Consultant: Market Study for websites-portals; data collection, capture, storage, analysis (retrieval systems, data warehousing, business intelligence), business software development. Registry Management (ISO 15489), Civil Registration and Digital Identity. McKay IKMWorld. 7 English and French speaking African Countries.
05.04 - 05.05 Information and Communications Technologies (ICT) and Knowledge Management (KM) Consultant: Tsunami Urgency and Reconstruction Information Management System Review. Medecins sans Frontières. Implementing SOA, XML, JSON, SaaS), Storage Area Networks (SANs), Web Sites Applications. Records-Keeping, Registration, Data Exchange, Web-Archive Apps (ISO 15489). Managing Communities. Evaluating (M&E) Activities. Bangkok, Thailand, and Band Aceh, Indonesia.
04.09 - 05.02 e-Gov and ICT Programme Senior Advisor: UNDP Afghanistan. e-Gov e-Administration and e-Development, ICT Policies, ICT Council, Afghan National Data Centre. e-Gov, ICT and KM Building Capacity (Training). Implementing SOA, SaaS, and SANs concepts, Records and Web-Archives, Registers and Data Exchange Apps. Web Sites. Records-Keeping, Registration, Registry Management (ISO 15489) and Civil Registration. Data Exchange, Related Capacity Development. Managing Communities. Evaluating (M&E) Activities. ICT Programme, Ministry of Communication (MoC), Kabul, Afghanistan.
04.04 - 04.07 ORAT Projects Manager: ICAO, ICT Business, Resources Mobilisation, Capacity Building, Project Management, e-Administration, Implementing Service Oriented Architectures (SOA, XML, SaaS), Storage Area Networks (SANs), Records Management, Web Sites. Web-Archive Apps (ISO 15489). Communities. Evaluating (M&E) Activities. Operational Readiness Airport Transfer, Airports of Thailand, Bangkok, Thailand.
04.01 – 04.02 ICT, BPM, and ERP Consultant: Improve Company’s Performance; align ICT and Business Goals, ERP, CRM Apps. Inclusive Business. Resources Mobilisation. Implementing SOA, XML, and SaaS. Storage Area Networks (SANs). Jordan Petroleum Refinery Co. Jabal, Amman, Jordan.
03.09 – 03.11 IT Consultant: Modernise Property Adjudication Registration System, e-Government. ICT Building Capacity. Inclusive Business. Implementing Service Oriented Architectures (SOA, XML, SaaS), Storage Area Networks (SANs). Supreme Court of Justice, Santo Domingo, Dominican Republic.
03.02 – 03.07 IT Consultant: Systems Migration, IT Optimisation, Workforce Empowerment, Enterprise Resources Planning (ERP), and HRM. Inclusive Business. Resources Mobilisation. IBM Lotus, Rational, Tivoli and WebSphere. Implementing SOA, XML, JSON, and SaaS, Storage Area Networks (SANs), Web Sites, Archives, and Data Exchange Apps. Aguas Subterraneas, Buenos Aires, Argentina.
PROFESSIONAL EXPERIENCE
Date from - Date to Location Company Reference Person
Position
Description
01.03 - Today Strasbourg, France HighTEC ITM
SENIOR ADVISOR / INTERNATIONAL CONSULTANT
INTERNATIONAL PROJECTS MANAGEMENT / EVALUATION
Managing BPM and ERP, ICT and KM, M&E and eGovernment programmes, projects and portfolios (Prince2, PMBoK. PMIS, Primavera, … etc.). Supporting projects management services (promotion, advocacy, analysis, scope, opportunity, relevance, accuracy, budget, work-plan, scheduling, development, implementation, maintenance, enhancement, … etc. in international organisations and agencies, public and private sectors (promoting and implementing public-private partnerships (PPPs)). Evaluating and auditing, assessing and reviewing processes and activities.
Contributing to well modernised or reformed, efficient and effective institutions. Improving projects management and coordination tasks, applying modern concepts, technologies and tools. Facilitating related policies-making and decisions-taking processes. Planning and implementing strategies, results-based replicable models and actions-oriented tools. Advocating for transparency and accountability. Improving institutional and staff related capacities building and development.
Managing information and communication technologies (ICT) infrastructures. Implementing Information Management (IM), ITIL-ITSM, IMS, DSS, EIM and DAM; EAI and IDE systems and applications, databases and networks. In "service oriented" architectures (SOA, XML, JSON, SaaS, cloud, virtualisation, integration). Implementing records management, data exchange, archives (ISO 15489) and "on-demand" systems. Following ITIL-ITSM, Plan-Do-Check-Act (PDCA) Cycle, and ISO 17021, 9001:2000, 14001:2004 recommendations.
The same on knowledge management (KM, K4D and KM 2.0, learning and sharing, content management (CMS and ECM), C-Gen, Gen-Y). Capturing success stories, best practices and lessons learned. Analysing, developing and implementing on-line and web-based apps (Web 2.0 and KM 2.0; portals, intranets and extranets sites; content management (CMS and ECM), edition and publication; story-telling and narratives capabilities).
Working in business processes (BPM, policies, strategies, gap analysis, change management, etc.) and resources planning (ERP, human, administration, finance, budget, logistics, etc.). Implementing business disaster and risks management (DRM, ERM, ISO 31000) concepts and technologies on risk assessment (DRA), risk reduction (DRR) and resilience planning (DRP).
Implementing web-based Governance (eGov), Gov Performance (GPM), e-Citizen, Civil Registration and Elections (Biometrics). Implementing business results-evidence-based (R-EBM) tasks. Promoting ISO 9001, 14001, 20000 standards.
Providing guidance, help and support. Promoting financial inclusion (Maya Declaration) and digital identity. Enhancing learning and sharing. Promoting quality of services (QoS), and on-time deliveries.
Performing balanced scorecards (BSC), monitoring and evaluation (M&E) and government performance (GPM) activities. Performing ICT and KM Audits and Evaluations, Assessments and Reviews. Auditing or evaluating a range of best practice information (IM) and knowledge management (KM) concepts and ideas, methods and tool used to manage information and knowledge resources, processes and activities (FraunHofer, Beacon, HelpShift, FreshDesk, IKM Emergent, CAATs, ACL, QDAC, IDEA, ESKOR, SESAM, EAS). Assuring functional structures. Documenting, Reporting.
01.00 - 11.02 Kinshasa, Congo Pristina, Kosovo
UNITED NATIONS Department of Peace Keeping Operations (DPKO)
CHIEF, IT SECTION
I was responsible for the overall management and achievements of IT Section. Managing and improving the IT Section by organising well structured and motivated IT units and teams. Provided MONUC management with effective, efficient, and timely advice, guidance and assistance with ICT systems and networks, applications and databases, ITIL-ITSM and Prince2, IMS, DSS, EIM and DAM; EAI and IDE systems and applications, including M&E activities (ISMS, ISO/IEC 27001, ISO 17799);
- Analysing (using "predictive analytics") and defining (using "on-demand”) Users requirements on integrated, secure and confidential information and knowledge services, communication and documentation networks, e-Gov, and e-Adm applications;
- Performing system analysis to design and developing integrated management and reporting systems, able to provide clear, relevant, comprehensive, and timely information, to MONUC Managers, Mission level, as well as to DPKO HQ. Implementing Service Oriented Architectures (SOA, XML, JSON, SaaS, Cloud, Virtualisation)
- Developing and implementing the Mission's Web Site www.monuc.org and related services. Registration, records management, keeping, exchange, archive apps (ISO 15489). Designing & implementing Clearing House Services, secured-confidential (client/server) DB (design and modelling), data communication (network, satellite, wireless);
- - Providing guidance on ICT hardware/software tenders, procurement logistics issues. Providing training (including eLearning), help, and support to users & stakeholders; and Producing statistics & reporting.
02.99 - 12.99
Strasbourg, France HighTEC IT Management [email protected]
SENIOR CONSULTANT
I provided counsel and advise, including management and coordination, functional and technical support services, involving business information and communication (ICT) architectures (SOA), technologies, applications and services; Implementing ERP, BPR, ITIL-ITSM and Prince2, IMS, DSS, EIM and DAM; EAI and IDE systems and applications, systems, networks, telecom services; databases, warehouse, and mining apps (ISO 17799)
- Designing and implementing secured and confidential business applications for administration, finance, budget, accounting; human resources, payrolls, marketing, procurement/purchasing, sales, suppliers, customers, assets, stocks, inventories, production and distribution applications. EAI and IDE applications. The same for Internet, Intranet and Extranet (Web) sites; Archives and Records Management/Keeping. Registration Management and Web-Archives. (ISO 15489);
- Managing, developing, implementing storage area networks (SAN);
- Performing business monitoring and evaluation (M&E), and ICT Audit (CAATs, ACL, QDAC, IDEA, ESKORT, SESAM, EAS, etc.) tasks;
- Providing training on e-Gov, BPM and ERP, ICT and KM, open business architectures, information and documentation, knowledge and expertise management. Help and support to users, managers, and stakeholders. Producing statistics and reporting. Evaluating (M&E) Activities.
09.97 - 01.99 Bonn, Germany
UNITED NATIONS UNFCCC (Climate Change) [email protected]
IT MANAGER
I managed, co-ordinated and improved UNFCCC ICT Resources: ITIL-ITSM and Prince2, IMS, DSS, EIM and DAM; EAI and IDE systems and applications, databases and networks. including monitoring and evaluation, M&E (ISO 17799) tasks
- Developing, implementing, organising, and managing a well-structured and motivated IT Team. Enhancing the Org Web Site (www.unfccc.int) and related internal-external services;
- Planning, organising, coordinating and managing full IT support to:
- The Subsidiary Bodies Meetings: Bonn, Sep 97 and Jun 98
- The Conference of Parties: COP3, Kyoto, Oct 97 (The "Kyoto Protocol")
- The Conference of Parties: COP4, Buenos Aires, Nov 98.
- Developing and implementing Web-based registration, records management, records-keeping, data exchange and archive applications (ISO 15489). Providing training, help and support to users, managers and stakeholders. Producing statistics and reporting.
01.92 - 08.97 Strasbourg, France
IT Management – Consultants [email protected]
ICT CONSULTANT
I well implemented Business Applications (ICT, BPR, EII and ERP Systems); Designing (data modelling), implementing and managing new business systems architectures, new business information models for database, data-warehouse and data mining; networks (LANs, WANs, MAN, VPNs) and tele-communication services. After enterprise resources consulting, expertise, training sessions, following prescribed life-cycle methods (ISO 17799)
- Designing, implementing and managing secured and confidential business applications for administration, finance, budget, accounting; human resources and payrolls; marketing, procurement, sales, suppliers and customers; assets, stocks, inventories, production and distribution; Providing advice on ITSec (USA), TCSec and BS 7799 (Europe) Certifications. Performing ICT Audit (CAATs, ACL, QDAC, IDEA, ESKORT, SESAM, EAS, etc.), Quality Assurance/Quality Control; Monitoring and Evaluation (M&E);
- Performing Records Management/Keeping. Registration Management and Web-Archives (ISO 15489). Providing training, help and support to users, managers and stakeholders; Producing statistics and reporting; Evaluating (M&E) Activities.
11.84 - 11.91 Vienna, Austria
UNITED NATIONS International Atomic Energy Agency (IAEA)
IAEA Library, INIS System, AGRIS System [email protected]
SYSTEMS ANALYST - PROGRAMMER
- Manage, maintain, enhance current ICT applications for Integrated Library Management;
- Perform scientific and technical co-operation missions for IAEA, UNIDO and UNDCP;
- Perform systems analysis / applications development. New VIC-ILS (Vienna International Centre Integrated Library System), using CDS-ISIS, IDAMS, IAEA-ADS/1, ADABAS, Natural, Stairs, … etc.. Producing statistics and reporting.
- Perform systems analysis for the VIC-ILS integration in the International Nuclear Information System (IAEA- INIS); and in the International Industrial Information System (UNIDO-IDA). Performing transactions processing applications programming;
- Managing Archives (ISO 15489), Records-Keeping, Web Archive Systems. Programming in HTLM, CSS, LiveScript, C, Java, JavaScript (Netscape and MS .Net) for Site-Specific browsers, interactive Web pages (ECMA-262), Desktop Widgets and Adobe PDF documents, Also in Perl, Python (ECMA-4), QML and HyperTalk.
- Provide training on ICT Apps to UN-Vienna (IAEA, UNIDO, UNODC, UNCITRAL);
- Provide Users-Patrons advice, counsel, advice, training, help and support.
04.84 - 11.84
Paris, France
Northern Telecom Data Systems (NTDS) - La Bourse de Paris
ICT PROJECTS LEADER
- Manage all business information technology (IT) services, from NTDS to the French Stock Exchange/CSAC (La Bourse de Paris et les Agences de Change), in Paris and provinces;
- Design-installation of the 1st computer terminal in "La Corbeille" (Market Floor);
- Perform Beta Tests for MS Windows, NTDS XENIX and UNIX operating systems;
- Perform Beta Tests for new telecommunication and networks products; and
- Provide Users advice, counsel, advice, training, help and support to all Institutions related to the French Stock Exchange.
- Producing statistics and reporting.
01.80 - 03.84 Strasbourg, Paris, France. London, England
Parsons and Whittemore (International Pulp and Paper Holding)
HEAD, INFORMATICS DEPARTMENT
- Perform business information (IT) systems analysis and manage new applications development for IMS, DSS and EIS; administration and finance; budget and accounting; human resources and payrolls; marketing, purchasing and sales; suppliers and customers; assets and stocks;
- Perform systems analysis and manage industrial related applications for production, distribution, warehouses, capacity, order entry, distribution management;
- Participate in an international team for IT Standardisation and Systems Integration;
- Provide training on ICT Applications; educating staff and managers in general;
- Provide advice and support for new IT Hardware and Software procurement;
- Produce statistics, reporting and provide advice, counsel, training, help and support.
07.76 - 08.79 Strasbourg, France
CIES - SGAL – Université Louis Pasteur.
RESEARCHER, INFORMATION MANAGEMENT
- Perform post-graduate studies and stages in information technology (IT) and computers science; scientific and technical research in information management systems, IMS
- Perform Financial and Accounting systems analysis for the Bureau Recherches Geological et Minières, BRGM, SGAL de Strasbourg. Producing statistics and reporting;
- Doctorat (PhD) Thesis: Systems Analysis Method for Information Management Systems.
01.72 - 06.76 Lima, Peru
Ministerio de Agricultura.
HEAD, INFORMATICS DEPARTMENT
- Manage the EDP Service; generate, develop and maintain relations with the other Services;
- Perform systems analysis tasks and manage applications development for IMS and DSS; administration, budget and accounting; human resources and payrolls;
- Perform systems analysis and applications development tasks, for the Agricultural Reform: Land declaration, cadastre, expropriation, reorganisation, and adjudication management; and provide User's support and assistance. Producing statistics and reporting.
06.70 - 12.71 Lima, Peru
Ministerio de Relaciones Exteriores.
PROGRAMMER
- Perform public EDP administration applications development tasks, for management, human resources and payrolls applications;
- Perform applications development tasks, for finance, budget and accounting applications;
- Perform applications development tasks, for assets, stocks and inventories;
- Producing statistics and reporting; and providing User's support and assistance.
Other Skills:
From 2000 to 2002, ICT Manager in the UN Peace Keeping Missions (UN DPKO) in Kosovo (UNMIK) and Congo (MONUC). Providing advice and support in standardisation and integration, information security and confidentiality. Integration and standardisation.
From 1984 to 2002, I worked (Staff Member) in different ICT Positions in UN Organisations and Agencies, and European Consulting Firms.
From 1980 to 1984, I worked in ICT Positions, in different private institutions.
From 1976 to 1979, I performed studies and research for a doctorate (PhD) diploma in information systems applied to management.
From 1970 to 19796, I worked in the Peruvian Foreign Office (programmer) and in the Ministry of Agriculture (systems analyst and chief informatics). Involved with international work, mostly in the Latin American, European, and African Countries.
Methodologies:
• ITIL/ITSM Infrastructure Library/SM, (OGC/Cobit/SoX/Six Sigma) (Since 2004)
• Pattern-Oriented Software Architectures F Buschmann (2003)
• RUP/UML Relational Unified Process - UML, Jacobson, Booch, Rumbaugh (2000)
• BOOCH Object-Oriented Analysis and Design with Applications, Booch (1995)
• O2 Building an Object-Oriented Database System, C Delobel (1994)
• JACKSON System Design. M Jackson (1985)
• YOURDON Structured Design. E Yourdon (1981)
• SADT Structured Analysis for Requirements Definition. DT Ross (1978)
• YOURDON Techniques of Program Structure and Design. E Yourdon (1976)
• MACSI Méthode d'Analyse, Systèmes d'Information, Delobel (1976)
• ISDOS An Information System Design and Optimization System, Teichroew (1975)
• WIRTH Program Development by Stepwise Refinement. N Wirth (1972).
• INTERNATIONAL PROJECTS:
MANAGEMENT AND IMPLEMENTATIONS:
Prince2, LFA, GOPP, OOPP, ZOPP, EC’s PCMG, etc.
MONITORING AND EVALUATION:
UN Handbook on Monitoring and Evaluating for Results,
UN Evaluation Group (UNEG),
UN Joint Inspection Unit,
UNDP Handbook on Monitoring and Evaluating for Results, and
UNICEF Guide for Monitoring and Evaluation.
REFERENCES:
Mr Xavier DEVAULX DE CHAMBORD
Chief Operational Support Services,
UNITED NATIONS, DPKO – OMS, New York, NY 10017, USA
Mr Juan Carlos SANZ DE LEON
Enterprise Strategies Consultant,
Microsoft Spain, Madrid, Spain (Former UNFCCC Systems Analyst)
+ 34 (669) 18 0523 [email protected]
Mr Toshio WATANABE
Former Board Member, Cyber Kansai Project,
Kyoto, Japan. UNFCCC Conferences, Kyoto Protocol, Dec 1997
Mr Louis MICHEL
Former European Commission Commissioner for Development,
Member of the European Parliament,
Belgium Minister of ForeignAffairs,
President of the ACP-EU Joint Parliamentary Assembly (Africa, Caribbean, and Pacific).
European Parliament, Bât. Altiero Spinelli, 60 rue Wiertz / Wiertzstraat 60,
B-1047 - Bruxelles/Brussels, Belgium
+ 32 492 58 39 76 [email protected]
Mr Foday KAMARA
Chief Registrar and Head of the National Registration Secretariat (NRS),
FreeTown, Sierra Leone
+ 232 785 38 031 [email protected]
Mr MBekay AMARA
Supervisor, National Electoral Commission (NEC),
FreeTown, Sierra Leone
+ 232 766 48 440 [email protected]
Mr Bakarr Tarawally
Director of Communications, Ministry of Information and Communications (MoIC),
Freetown, Sierra Leone
Mr Max SESAY
Commissioner, Nacional Public Service Commission (PSC),
Freetown, Sierra Leone
+ 232 765 59 725 [email protected]
Mr. Fareed YASEEN
Ambassador, Embassy of Iraq en France.
53, rue de la Faisanderie, 75116 Paris, France
What are your domain(s) of expertise?
Experienced professional & manager in national, regional and international Government and Governance (e-Gov), Business Process Management (BPM), Enterprise Resources Planning (ERP)and (DRR), Information and Communications Technologies (ICT), Knowledge Management (KM), Citizens Registry (Biometrics), Electoral Systems (e-Voting), Customer Relationship Management (CRM), Change Management (CM), Monitoring and Evaluation (M&E), Programmes and Projects Management (PM), related Capacities Building and Development (CBD), and statistics. Working in national, regional and international organizations, in in developed and developing countries, and in public and private institutions. Applying modern business management concepts, methodologies and best practices, together with enhanced technologies and tools. Providing advise and technical support on strategic directions and long-term visions and missions. Identifying, baselines and indicators, targets and verification means. Enabling adoption of insights and experiences either embodied in staff or embedded in institutional processes. Capturing optimal lessons learned and promising best practices, producing management replicable models, lessons learned templates and actions-oriented tools. Identifying strategic opportunities. Performing consultations and interviews, field visits and desk reviews. Analysing resources allocation and estimations. Assessing and evaluating project's activities, outputs (results), outcomes (objectives) and impacts (goals). Communicating and ensuring well understanding. Providing high-quality services and on-time deliveries.
What is your relationship with agricultural information management standards, tools and services?
As a technical cooperation consultant, performing duty missions for FAO.