Pervasive and mobile technologies are one of the leading computing paradigms of the future. Transitioning from the world of personal computing, powerful, compact devices are distributed across the user’s environment, enabling the contextualized enrichment of business processes with the ability to sense, process and combine data and forming smart environments of Ambient Intelligence (AmI). This interconnection of devices, machines and “things” enables the dynamic generation, analysis and communication of multiple data types so that the operational efficiency and effectiveness of existing business processes are increased.